

Introduction
What do you already know?
Guidelines for building rapport
Be interested
Communication
Task
Be open
Be consistent
Be respectful
Goals for this week
Where to next?
Reflection
Congratulations

Your instructor Hayley Sommeling-Farrugia is an experienced Early Years Educator, Primary School Teacher, and Instructional Designer for Cool. Hayley is an expert at developing content that considers the educational journey from start to finish, as she knows first-hand the experiences, knowledge and challenges of the educators.
This course has been designed in consultation with experts in education and wellbeing.