Resilient Australia - How to call Triple 0

Resilient Australia - How to call Triple 0

Lesson 3 of 18 in this unit

  • Primary
  • Year 1 - 2
  • Science
  • Humanities and Social Sciences
  • Geography
  • Environmental
  • Disaster resilience
  • Economic
  • Design Thinking
  • Technology
  • ...

Lesson summary

Students will learn how to call 000 and what will happen on the call. Students will practice this process with their own personal details.

Learning intentions:

Students will...

  • learn why we have emergency services numbers.
  • learn when it is appropriate to call emergency services.
  • learn what to say during a conversation with 000.

Success criteria:

Students can...

  • identify a true emergency and seek help.
  • locate and operate a phone in an emergency situation.
  • confidently and accurately answer questions asked by 000 operators.
  • follow the instructions given to them by 000.

Lesson guides and printables

Lesson Plan
Student Worksheet
Teacher Content Info

Lesson details

Curriculum mapping

Australian Curriculum content descriptions: 

Year 2 Health and Physical Education:

  • Practise strategies they can use when they feel uncomfortable, unsafe or need help with a task, problem or situation (ACPPS017)

Relevant parts of Year 2 Health and Physical Education achievement standards: Students select and apply strategies to keep themselves healthy and safe and are able to ask for help with tasks or problems.

Syllabus outcomes: DMS1.2, PSS1.5, SLS1.13

General capabilities: Personal and Social Capability.

Level of teacher scaffolding: Medium – facilitate class discussion and enable differentiation.

Resources required

  • Device capable of presenting a PowerPoint and a video to the class
  • Letter to parents
  • Powerpoint Slides
  • Signs – two pieces of paper, one with the word ‘emergency’ written on it, the other labelled ‘not an emergency’
  • Student address list – two copies, one cut into slips
  • Student certificate of details for home
  • Student Worksheet – one copy per student
  • Triple 0 sign for home
  • Whiteboard


This lesson is designed to build students’ competencies in the following skills:

  • Communication

Additional info

We encourage you to undertake the free PD Course How to teach a unit on fire and flood resilience for tips on how to best deliver this lesson.

If you’re concerned about the challenging nature of these topics, consider the free PD Course How to approach trauma in the classroom for information on how best to support your students.

This lesson was made in partnership with Minderoo Foundation (

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